Hackney Carriage and Private Hire Policies Consultation

We are consulting on proposed changes to the following Hackney Carriage and Private Hire policies for Bournemouth, Christchurch and Poole (BCP):

• Hackney Carriage and Private Hire Driver Policy
• Hackney Carriage and Private Hire Vehicle Policy
• Private Hire Operator Policy.

These policies set out the principles that BCP Council propose to apply in exercising its Hackney Carriage and Private hire licensing functions from 2025 to 2030.

We would like to hear the views of the public and key stakeholders on the proposed changes to all three policies and on questions relating to complaints and wheelchair accessibility.

How to take part

Please tell us your views by:

• Reading the Hackney Carriage and Private Hire Driver Policy section of the Table of Proposed Changes before giving us your views using the relevant online survey below. The draft policy document can be viewed here.

• Reading the Hackney Carriage and Private Hire Vehicle Policy section of the Table of Proposed Changes before giving us your views using the relevant online survey below. The draft policy document can be viewed here.

• Reading the Private Hire Operator Policy section of the Table of Proposed Changes before giving us your views using the relevant online survey below. The draft policy document can be viewed here.

• Alternatively, you can download paper copies of the surveys in the 'Documents' section of this page and returning them to the address below:
  
  Hackney Carriage and Private Hire Policies Consultation, Research and Consultation Team, BCP Council, Civic Centre, Bourne Avenue, Bournemouth, BH2 6DY; or drop them into the 'Have Your Say' boxes in any of BCP’s libraries(External link)

• You can also collect paper copies of the policies and surveys on request at any of any of BCP’s libraries(External link).

Support

If you have any questions, need support or need the documents in a different format please email taxi.privatehire@bcpcouncil.gov.uk(External link). You can also refer to the Frequently Asked Questions (FAQs).

The consultation will close at 11:59pm on 28 April 2025.

Next steps

We will carefully consider all the comments we receive before making any decisions about the proposed changes to the Hackney Carriage and Private Hire policies.

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