How we consult

We use a variety of methods for council consultations. For each consultation we discuss which methods are best to use and consider the following:

who is affected by the proposal
the complexities of the proposal
the budget available for the consultation

We regularly use the following:

Online open survey – where people can log in to any consultation and take part
Paper surveys (available in libraries and other places depending on the consultation) – where anyone with a view / interest can take part
Email responses – we accept emails from respondents who would rather use this method than complete a survey
Sample surveys – a representative sample of residents are randomly selected and asked their views
Digital maps – using our engagement platform, we can display ‘place’ information on a map that residents can comment on
Idea walls – we can ask residents for ideas both online and offline
Drop in events / exhibitions – we may run events so residents can come and speak to council officers face to face about proposals
In person / online meetings – we may hold formal consultation meetings these can be done in person or online

There are other methods we use on a less regular basis and others we may want to choose to use in the future depending on the type of consultation and budget available. This includes but is not limited to:

Focus groups – a small group of residents are asked to discuss a proposal or topic
Qualitative interviews – a person takes part in an interview and asked open questions about their views and experiences
Citizens’ assemblies – a group of people are randomly selected to discuss and make recommendations on a specific policy issue
Citizens’ panels – a large demographically representative group of residents is regularly consulted on various issues, participants are usually selected through random sampling and engage in surveys, focus groups and workshops
Participatory budgeting – the council lets community members influence how to allocate part of the council’s budget.