Family Hubs and Early Help Impact Survey - Parents and Carers
We are inviting parents and/or carers, and families, to share their views on Family Hubs and Early Help services across Bournemouth, Christchurch and Poole. Please note this survey is for parents and/or carers only. You can find alternative versions of the survey for young people and other respondents at haveyoursay.bcpcouncil.gov.uk/early-help-survey.
This survey aims to understand how services are currently being used, experienced and accessed, and how effective they are in meeting the needs of parents and/or carers. Your feedback will help us to understand what is working well, where improvements can be made, and how we can continue to develop services that are accessible, responsive and meet the needs of our communities.
We welcome feedback from those who currently use Family Hub services, as well as those who have not yet accessed support, to ensure we gain a full picture of local need and experience.
We recognise that every family’s experience is unique, and we are committed to listening and learning from you as experts. Your views are important and will directly inform the future development and delivery of Family Hubs and Early Help support across BCP.
If you have any questions or require an alternative language or format, please email familyinformation@bcpcouncil.gov.uk, providing your name, address, and telephone number. Support is available with helping complete the surveys in Family Hubs and paper copies are available for download at the bottom of this page and on request in any BCP library and Family Hubs.
The survey will close on 31 August 2026.
We:
Early Help & Targeted Intervention Services
Need to understand the views of:
Parents and carers living in Bournemouth, Christchurch and Poole (BCP) who:
- Use family hubs and early help services
- Do not currently use family hubs and early help services
Concerning:
Your views on how Family Hubs in BCP are currently being used, experienced and accessed and how effective they are in meeting the needs of parents and carers
So that:
We can understand what is working well, where improvements can be made, and how we can continue to develop services that are accessible, responsive and meet the needs of our communities
To:
Inform the future development and delivery of Family Hubs and Early Help support across BCP
Dates:
16 July - 31 August 2026
Key Dates
Survey starts:
16 July 2026
Survey ends:
31 August 2026
Who's listening
Cllr Richard Burton
Links
For more information please go to the main consultation page: haveyoursay.bcpcouncil.gov.uk/early-help-survey.
Contact us
If you have any questions or require the documents in an alternative language or format, please email familyinformation@bcpcouncil.gov.uk giving your name, email address, and telephone number.
Phases
Family Hubs and Early Help Impact Survey - Parents and Carers
We are inviting parents and/or carers, and families, to share their views on Family Hubs and Early Help services across Bournemouth, Christchurch and Poole. Please note this survey is for parents and/or carers only. You can find alternative versions of the survey for young people and other respondents at haveyoursay.bcpcouncil.gov.uk/early-help-survey.
The survey will close on 31 August 2026.
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