Bus Service Improvement Plan Consultation: Bournemouth Travel Interchange to Town Centre

This consultation has now closed. Thank you for taking the time to give us your feedback.


Following the comprehensive engagement exercise from 27 February until 2 April last year, we have considered your feedback and incorporated this into our plans.

72% of respondents supported the schemes four objectives:-

  1. Improve journey times and reduce delays for buses by providing two way bus movements along Old Christchurch Road.
  2. Encourage greater bus use by improving passenger waiting facilities with Real Time Information displays and CCTV.
  3. Reduce congestion for all vehicles.
  4. Improve access to Bournemouth town centre, Lansdowne and Railway Station.

We have therefore developed our proposals based on these objectives as follows and we would like to hear your feedback about the proposals.

Plans of the improvement proposals are available by clicking on the section headers in the table below or via the "Plans of the proposal" links. The are also available to view in person at the Bournemouth Travel Interchange Information Office, Coach Station (underneath Asda), Holdenhurst Road, Bournemouth, BH8 8DN. The office is open from 0800-1315 and 1415-1700 each day.

If you would like to tell us what you think please email us at public.transport@bcpcouncil.gov.uk or write to the Public Transport Team, BCP Council, Civic Centre, Bourne Avenue, Bournemouth, BH2 6DY

You saidOur proposals
Section 1 Holdenhurst Road

83% of respondents supported improvements in waiting facilities for outbound bus passengers.
We are proposing a new larger shelter for outbound bus passengers with seating, real time information and CCTV.
71% supported moving the inbound bus stop closer to Lansdowne roundabout.
We propose relocating the inbound bus stop closer to the Lansdowne roundabout to improve connectivity with other bus services.
81% supported an improvement to waiting facilities for inbound bus passengers.
We are proposing a new larger shelter for inbound bus passengers with seating, real time information and CCTV.
70% supported reducing through traffic between Lansdowne Roundabout and Cotlands Road by making access only for buses, taxis and cycles and loading.
Following a review we are proposing making this restriction from Lansdowne Roundabout to Station Roundabout. This would ensure through traffic is reduced on this section and can be clearly signed to all road users. In addition in order to facilitate this Cotlands Road would become one way entry from Holdenhurst Road. However two way traffic would be permitted up to the carpark entrances on Cotlands Road to ensure access is maintained.
Section 2 Old Christchurch Road

The provision of improved bus facilities at the existing outbound stop by O’Neill's at the top of Old Christchurch Road were supported by 73% respondents.
We are proposing a new larger bus shelter at the existing outbound stop by O’Neill's with seating, real time information and CCTV. The pavement will also be widened at this location.
The provision of a new bus stop opposite Lorne Park Road was welcomed by 71% of respondents.
We are proposing to install a new bus stop equipped with a shelter, seating, real-time information, and CCTV opposite Lorne Park Road.
76% of respondents supported the review of parking, loading and taxi arrangements to facilitate two way bus movements along Old Christchurch Road.
The proposal includes reconfiguring sections of on-street parking, which are currently primarily on the northern side of the road. Relocating some sections to the southern side will benefit the businesses there. Additionally, motorcycle parking is being considered to support the growing number of delivery riders in the area
71% of respondents supported a new zebra crossing at the top of Old Christchurch Road by Lansdowne roundabout.
Detailed investigation into the provision of a new zebra crossing has shown this is not feasible as its location would be too close to the roundabout. Therefore a pedestrian refuge will be provided instead.
66% supported biodiversity and public realm improvements.
Investigation has shown that due to the large number of underground services along Old Christchurch Road it may not be possible to plant additional trees in pits as originally intended. Indicative locations have been shown on the plans and we will continue to consider options for these such as planters.
The public realm will, however, be improved overall by resurfacing with the provision of build outs at junctions and tactile paving to assist pedestrians at key crossing points. In addition replacement trees will be provided at Horseshoe Common and Holdenhurst Road where these have been previously removed.
Section 3 Gervis Place / Hinton Road Junction

67% of respondents supported the reconfiguration of the Gervis Place / Hinton Road junction to allow two way bus movements.
A plan of this revised junction is proposed and would permit direct access into Gervis Place for buses heading into the town centre.
Usage of this new link would ensure bus services do not get heavily delayed by queuing traffic on Bath Road, which causes significant congestion in the Summer in particular.
77% show support for a crossing in Gervis Place from Old Christchurch Road to the Gardens.
This has been included in the plan and will also assist with access to and from the bus stops on the southern side.
Improved passenger waiting facilities throughout Gervis Place were welcomed by 82% of respondents.
It is therefore the intention to completely renew all bus shelters and replace with light and airy stainless steel structures. These will include glass roofs, full width seating, space for wheelchair users, real time information displays and CCTV. Footways will be widened on the northern side by the shops and accessible boarding kerbs installed throughout. These provide a flat, level entrance onto the bus for wheelchair/mobility scooter users and parents/carers with buggies.
Section 4 Westover Road

83% of respondents agreed with the proposal to improve the footway and Highway surface conditions to make the boarding of buses easier.
We will therefore renew the road and pavement surfaces in this area.
82% supported improvements to the existing bus stop.
We are therefore proposing two new larger shelters with real time information displays and CCTV.
59% supported the relocation of the two existing disabled parking bays from Gervis Place.
The plans therefore propose a redistribution of these along Westover Road providing improved access and an overall increase in the number of spaces. Loading Bays are also being relocated as shown.



The outcome of the 2024 consultation.

You can review the consultation results here. Below, you'll find details on how we engaged with you and gathered your feedback.

The BSIP Consultation for Bournemouth Travel Interchange to Town Centre has provided an invaluable insight into the improvements required along this key travel corridor. Following the support received for many of the measures, detailed designs are now being drawn up based on these requirements.

Residents and businesses will be able to comment further on these designs when the Traffic Regulation Orders for the proposed changes are advertised (scheduled at present for late Spring 2025). Once plans have been fully agreed we anticipate works on the ground will commence in Autumn 2025.

Many thanks to everyone that participated in the consultation, as feedback is invaluable.

We asked the public and key stakeholders for their views on proposals for the bus route from the Bournemouth Travel Interchange (bus station at Bournemouth train station) to the town centre. These were developed from the valuable feedback you gave us during the Bus Back Better Consultation in 2022 and with further work we have conducted as part of the Bus Service Improvement Plan (BSIP) for the BCP Council area.

Have Your Say - this part of the consultation is now closed.

We asked respondents to:

  • Read the information document and share their views on our proposals using the online survey
  • Drop pins and comment on specific locations along the consultation area using the interactive map
  • Refer to the Frequently Asked Questions (FAQs) for more information if necessary
  • Paper versions of the information document and survey were available in all of BCP's libraries
  • Refer to the BSIP Priority brochure if they wanted more background information before responding
  • Download a paper copy of the survey

Events

Throughout the consultation period, we held the following drop-in events where interested parties could meet officers and asks questions about the proposals:

  • Tuesday 5 March 2024: 10am - 5pm at Bournemouth University, EBC Building, 89 Holdenhurst Rd, Bournemouth BH8 8EB
  • Wednesday 13 March 2024: 6-7pm, Online event
  • Thursday 21 March 2024: 10am - 5pm at The Bournemouth Arcade, Gervis Place, City Centre, Bournemouth, Dorset, BH1 2AF.

The consultation closed at midnight on 2 April 2024. If respondents had any questions or needed the survey in a different format, they could email public.transport@bcpcouncil.gov.uk. They could also refer to our Frequently Asked Questions (FAQs).

This consultation has now closed. Thank you for taking the time to give us your feedback.


Following the comprehensive engagement exercise from 27 February until 2 April last year, we have considered your feedback and incorporated this into our plans.

72% of respondents supported the schemes four objectives:-

  1. Improve journey times and reduce delays for buses by providing two way bus movements along Old Christchurch Road.
  2. Encourage greater bus use by improving passenger waiting facilities with Real Time Information displays and CCTV.
  3. Reduce congestion for all vehicles.
  4. Improve access to Bournemouth town centre, Lansdowne and Railway Station.

We have therefore developed our proposals based on these objectives as follows and we would like to hear your feedback about the proposals.

Plans of the improvement proposals are available by clicking on the section headers in the table below or via the "Plans of the proposal" links. The are also available to view in person at the Bournemouth Travel Interchange Information Office, Coach Station (underneath Asda), Holdenhurst Road, Bournemouth, BH8 8DN. The office is open from 0800-1315 and 1415-1700 each day.

If you would like to tell us what you think please email us at public.transport@bcpcouncil.gov.uk or write to the Public Transport Team, BCP Council, Civic Centre, Bourne Avenue, Bournemouth, BH2 6DY

You saidOur proposals
Section 1 Holdenhurst Road

83% of respondents supported improvements in waiting facilities for outbound bus passengers.
We are proposing a new larger shelter for outbound bus passengers with seating, real time information and CCTV.
71% supported moving the inbound bus stop closer to Lansdowne roundabout.
We propose relocating the inbound bus stop closer to the Lansdowne roundabout to improve connectivity with other bus services.
81% supported an improvement to waiting facilities for inbound bus passengers.
We are proposing a new larger shelter for inbound bus passengers with seating, real time information and CCTV.
70% supported reducing through traffic between Lansdowne Roundabout and Cotlands Road by making access only for buses, taxis and cycles and loading.
Following a review we are proposing making this restriction from Lansdowne Roundabout to Station Roundabout. This would ensure through traffic is reduced on this section and can be clearly signed to all road users. In addition in order to facilitate this Cotlands Road would become one way entry from Holdenhurst Road. However two way traffic would be permitted up to the carpark entrances on Cotlands Road to ensure access is maintained.
Section 2 Old Christchurch Road

The provision of improved bus facilities at the existing outbound stop by O’Neill's at the top of Old Christchurch Road were supported by 73% respondents.
We are proposing a new larger bus shelter at the existing outbound stop by O’Neill's with seating, real time information and CCTV. The pavement will also be widened at this location.
The provision of a new bus stop opposite Lorne Park Road was welcomed by 71% of respondents.
We are proposing to install a new bus stop equipped with a shelter, seating, real-time information, and CCTV opposite Lorne Park Road.
76% of respondents supported the review of parking, loading and taxi arrangements to facilitate two way bus movements along Old Christchurch Road.
The proposal includes reconfiguring sections of on-street parking, which are currently primarily on the northern side of the road. Relocating some sections to the southern side will benefit the businesses there. Additionally, motorcycle parking is being considered to support the growing number of delivery riders in the area
71% of respondents supported a new zebra crossing at the top of Old Christchurch Road by Lansdowne roundabout.
Detailed investigation into the provision of a new zebra crossing has shown this is not feasible as its location would be too close to the roundabout. Therefore a pedestrian refuge will be provided instead.
66% supported biodiversity and public realm improvements.
Investigation has shown that due to the large number of underground services along Old Christchurch Road it may not be possible to plant additional trees in pits as originally intended. Indicative locations have been shown on the plans and we will continue to consider options for these such as planters.
The public realm will, however, be improved overall by resurfacing with the provision of build outs at junctions and tactile paving to assist pedestrians at key crossing points. In addition replacement trees will be provided at Horseshoe Common and Holdenhurst Road where these have been previously removed.
Section 3 Gervis Place / Hinton Road Junction

67% of respondents supported the reconfiguration of the Gervis Place / Hinton Road junction to allow two way bus movements.
A plan of this revised junction is proposed and would permit direct access into Gervis Place for buses heading into the town centre.
Usage of this new link would ensure bus services do not get heavily delayed by queuing traffic on Bath Road, which causes significant congestion in the Summer in particular.
77% show support for a crossing in Gervis Place from Old Christchurch Road to the Gardens.
This has been included in the plan and will also assist with access to and from the bus stops on the southern side.
Improved passenger waiting facilities throughout Gervis Place were welcomed by 82% of respondents.
It is therefore the intention to completely renew all bus shelters and replace with light and airy stainless steel structures. These will include glass roofs, full width seating, space for wheelchair users, real time information displays and CCTV. Footways will be widened on the northern side by the shops and accessible boarding kerbs installed throughout. These provide a flat, level entrance onto the bus for wheelchair/mobility scooter users and parents/carers with buggies.
Section 4 Westover Road

83% of respondents agreed with the proposal to improve the footway and Highway surface conditions to make the boarding of buses easier.
We will therefore renew the road and pavement surfaces in this area.
82% supported improvements to the existing bus stop.
We are therefore proposing two new larger shelters with real time information displays and CCTV.
59% supported the relocation of the two existing disabled parking bays from Gervis Place.
The plans therefore propose a redistribution of these along Westover Road providing improved access and an overall increase in the number of spaces. Loading Bays are also being relocated as shown.



The outcome of the 2024 consultation.

You can review the consultation results here. Below, you'll find details on how we engaged with you and gathered your feedback.

The BSIP Consultation for Bournemouth Travel Interchange to Town Centre has provided an invaluable insight into the improvements required along this key travel corridor. Following the support received for many of the measures, detailed designs are now being drawn up based on these requirements.

Residents and businesses will be able to comment further on these designs when the Traffic Regulation Orders for the proposed changes are advertised (scheduled at present for late Spring 2025). Once plans have been fully agreed we anticipate works on the ground will commence in Autumn 2025.

Many thanks to everyone that participated in the consultation, as feedback is invaluable.

We asked the public and key stakeholders for their views on proposals for the bus route from the Bournemouth Travel Interchange (bus station at Bournemouth train station) to the town centre. These were developed from the valuable feedback you gave us during the Bus Back Better Consultation in 2022 and with further work we have conducted as part of the Bus Service Improvement Plan (BSIP) for the BCP Council area.

Have Your Say - this part of the consultation is now closed.

We asked respondents to:

  • Read the information document and share their views on our proposals using the online survey
  • Drop pins and comment on specific locations along the consultation area using the interactive map
  • Refer to the Frequently Asked Questions (FAQs) for more information if necessary
  • Paper versions of the information document and survey were available in all of BCP's libraries
  • Refer to the BSIP Priority brochure if they wanted more background information before responding
  • Download a paper copy of the survey

Events

Throughout the consultation period, we held the following drop-in events where interested parties could meet officers and asks questions about the proposals:

  • Tuesday 5 March 2024: 10am - 5pm at Bournemouth University, EBC Building, 89 Holdenhurst Rd, Bournemouth BH8 8EB
  • Wednesday 13 March 2024: 6-7pm, Online event
  • Thursday 21 March 2024: 10am - 5pm at The Bournemouth Arcade, Gervis Place, City Centre, Bournemouth, Dorset, BH1 2AF.

The consultation closed at midnight on 2 April 2024. If respondents had any questions or needed the survey in a different format, they could email public.transport@bcpcouncil.gov.uk. They could also refer to our Frequently Asked Questions (FAQs).

Page last updated: 13 May 2025, 08:25 AM